Deliverability

CAN SPAM
It is very important to follow the laws that apply to the country (or region) you are sending email to or from. The CAN-SPAM Act of 2003 was introduced ...
Fri, 31 May, 2013 at 1:40 AM
How do I avoid spam complaints?
Recipients who flag your mail as “Spam” or “Junk” have the greatest impact on your reputation as a sender. It is essential you avoid this at all co...
Thu, 27 Mar, 2014 at 9:31 AM
How do I reconfirm a list?
Reconfirming your list will help you make sure that your list is clean and all recipients have given you consent to send them emails. If you create a ...
Fri, 13 Feb, 2015 at 8:01 PM
I didn't receive my email, why?
Many factors can contribute to your email not being delivered. Here is a common list of things that can affect email delivery: THROTTLING Some email s...
Fri, 31 May, 2013 at 1:46 AM
I think my domain is blacklisted. What can I do?
A blacklist is a list used by receiving networks to judge a given IP and/or sending domain’s reputation. These lists are run by anti-spam groups and most ...
Wed, 4 Jun, 2014 at 6:16 PM
My email went to my junk folder, why?
There are several factors that may direct your email to your junk folder instead of directly into your inbox. Some of it may be content, image-to-text rati...
Thu, 18 Apr, 2013 at 7:21 PM
Understanding and Resolving Account Suspensions
If you’re here it’s because your account has been flagged by our system. You have probably received notice from the Appxonic Abuse team that your account...
Thu, 25 Jul, 2013 at 8:49 AM
How do I insert SPF/DKIM Records?
In order to improve deliverability of your email campaigns, we recommend that you create a Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKI...
Fri, 31 May, 2013 at 1:48 AM
Validating your email address
Because spammers often masquerade as legitimate senders (claiming that their emails are coming from a real company or person). Receivers will often se...
Fri, 31 May, 2013 at 1:49 AM
What anti-spam laws should I be following?
As defined in our Terms of Service, you must abide by US CAN-SPAM and Singapore's Spam Control Act 2007. This is to ensure that major anti-spam laws...
Thu, 6 Jun, 2013 at 10:25 AM